Welcome to boutiqueclothing.co.uk

Please read through these terms and conditions carefully before
placing an order. We have made every effort to display the products
and all relevant information within this website as accurately as
possible, and show you the colours as they should be, however, the
colour clarity will depend upon your own monitor and therefore
allowances must be made for slight variation of actual colours.

Registration policy:
In order to make a purchase from the website you must first
register your details on our registration page providing us with
all relevant information as requested.

Placing an order:
When making a purchase, in the first instance we will acknowledge
your order request by email. When your goods are ready for
dispatch we will arrange delivery and you will be charged
accordingly: We reserve the right to refuse or hold back an order
for one of the following reasons:-

1: The product you require is not available from stock:
2: We are waiting for stock to arrive from our supplier:
3: We were not able to obtain payment authorization:
4: There appears to be an error in the information you have
    supplied to us:
5: There is an error in the information, or the pricing of, the
    product you require: If there is anything wrong with your order
    we will contact you as soon as possible.

Paying for your goods:
You can pay for your goods using your credit or debit card by
filling out the card registration information on the registration
page of this site. When we receive your order the payment will be
processed by secure payment gateway at PROTX and the amount
debited from your account.
We DO NOT store any card or bank details that are personal to you
at our premises when you use the online shopping facility.
You can find out more about PROTX payment protection policies at:-
www.protx.com

Delivery, postage and packing:
After processing your order and payment has been made, we will
send out your goods using Royal mail, all deliveries will require
a signature. If there is no-one at the delivery address then a card
will be left saying "sorry you were out" the card will tell you
where the package has been taken and how to pick it up. You can
choose your delivery times from Guaranteed next day delivery or
standard delivery of upto 5 working days.
Remember you will need to sign for your delivery.

Please note that next day delivery only applies for completed
orders received before 1pm. Orders received after 1pm on Friday
will be dispatched on the following Monday (except bank holidays)
Although we expect most delivery times to be within our 5 working
day period unforeseen postal delays may occur that are beyond our
control, this may result in deliveries taking up to 14days
to reach you.
Please advise us by email if you experience such a delay.

Delivery charges are as follows:-
Guaranteed next day delivery to the UK: By Royal mail Special
delivery service £10.00. Standard delivery using Royal Mail
recorded delivery service £3.95. Overseas delivery charges
arranged on notification of order.

Returns policy:
All our products have been vigorously checked before dispatch by
us but if on the unfortunate occasion you need to return your items,
please put them in their original, packaging with all the original
labels intact and still attached to them.

Please note: When trying on items of clothing, please ensure that
you are not wearing perfume' make-up or deodorant that may leave
scent or dirty marks on the garment. We at boutique clothing
reserve the right not to issue a refund if there is evidence of
misuse or failure to adhere to these instructions. We cannot issue
refunds for earrings for pierced ears.
Care must be taken when handling jewellery so as not to scratch or
damage the surface and avoid unnecessary force, contact with
abrasive surfaces, perfume, deodorant, hairspray or water etc
until you are completely happy with your purchase.
No refund can be given if there is evidence of misuse or failure
to adhere to these instructions. Manufacturers guarantees and
warranties may also be affected if the any of the above applies.
If you are not completely happy with all or part of your order
then simply send it back within 14 days of receipt.
(7 days for sale goods) 

How to return your goods:
Fill in the returns or exchange form enclosed with your goods
and enclose it in with your returned goods. Please reuse the
outer packaging making sure that it is sealed properly using
suitable tape.
Attach the returns label and post within 14 days (7 days for sale Goods) to:-

Boutique clothing
c/o Pickwicks Nantwich Ltd
49 Pillory Street,
Nantwich,
Cheshire,
CW5 5BQ

Please note that payment for returning the item is down to you
and is your responsibility until it reaches us.Therefore we
strongly recommend that you use a recorded delivery service and
you obtain proof of posting. When we have checked the items
returned and are satisfied that the returns policy has been
adhered to we will refund your payment for the item in full
within the next 3/4 working days through protx secure payment
gateway to the original card used to purchase the goods.
No third party card will be accepted for refund. When returning
faulty items or items we have sent by mistake, please return
them to us in their original packaging unopened using the returns
label enclosed. We will exchange or refund in full and cover the
cost of your return postage providing a valid receipt is enclosed
and the above returns policy has been adhered to.

Now you have read these pages and proceed to use this website you
are hereby agreeing to be bound by the terms and conditions set out
within it. If you have any questions regarding these conditions or
any other aspect of this site please don't hesitate to get in touch
at:- www.info@boutiqueclothing.co.uk